Our Customer Teleservice Centre
staff is always pleased to assist both existing and prospective customers.
- Working Hours: 7:30 a.m. - 2:30 p.m. (local time)
- Services offered include:
- Inquiries and support on iBank (Internet Banking)
- Information regarding:
- Our range of banking products and services.
- Our interest rates for deposit products.
- The Bank’s credit policy and general information about credit facilities.
- Daily exchange rates.
- Handling of:
- Balance enquiries regarding customer accounts.
- Account transaction enquiries (e.g. cheques presented, monthly loan instalments, standing orders, etc.).
- Requests for account statements.