Phising and Email Protection

• Phishing is a scam that tries to make the customers reveal confidential information such as passwords, CVV2, PINs and others.

• Phishers target unsuspected users with fake internet sites or email messages that look legitimate Phishing can be propagated through phone, email or SMS

• Beware of unknown calls claiming that they are from a bank or the police or from an internet provider, requesting your card details

• Beware of calls pretending to be from internet providing companies requesting to call them back. Do not call back unless you are sure about the source.

• Beware of automated calls pretending fraud detection services. The bank will never contact you for such an issue, through automated services.

• Phishing can also target social media

• Beware of emails pretending to be the bank and requesting confidential information like card numbers, cvv2 and expiry dates. The bank will never ask you to provide such information through email.

• Beware of emails or SMS that ask for account details confirmation or that announce you as prize winner and request personal financial details.

• Check the email link that is genuine. Phishing emails usually mask the address associated with a link with misleading names. You can identify the real address by pointing the cursor on the name.

• Phishing emails often times use the words urgent and contain spelling mistakes.

• Phishing emails in foreign for the phishers languages (such as Greek) are usually machine translated and the grammar is not quite right.